Short term engagements to deliver what you need, including:
Website/Digital Marketing Specification
Requirements gathering, customer journey consideration, supplier briefing documents, tenders, planning and specification documents.
Marketing Project/Campaign Management
Want to kick-start your sales funnel with a lead generation project? Or perhaps you’d like someone to implement a CRM system for you? Support for key projects, such as events, comms plans, or PR campaigns to name a few, are essential to ensure customer acquisition, retention and growth.
Want to find out what the prospects in your funnel really think about your organisation? Want to know why they didn’t buy from you? Want to break into new markets, or understand what your next service offering should be, or just do what you do, but better? Maybe you’d like to know why you are losing deals? Conducting win/loss research has the answers.
See value in taking the pulse of the customer regularly? Persona mapping, brand perception analysis, focus groups and product feedback are some of the key services we offer, giving you invaluable insights on performance and areas for improvement.
Social Media Objection Handling and Crisis Management
Dealing with dissonant voices of ‘keyboard warriors’? We’ll arm you with the tools to handle objectors and extinguish issues rather than inflame them.
Crisis Communications Planning/Handling
What processes do you have in place to deal with a disaster? How would you communicate with your staff, customers or the media? Would you be seamless and coherent? Plan your communications early so that emergencies can be handled in a co-ordinated and professional manner.